Frequently Asked Questions

GENERAL QUESTIONS
SUBSCRIPTION QUESTIONS
STAR RATING & STORY COMMENT QUESTIONS
SUBMISSION QUESTIONS
PODCASTING QUESTIONS
PAYMENT QUESTIONS
ADVERTISING QUESTIONS

***

GENERAL QUESTIONS

How do I get in contact with you?
The best way to reach us is with our contact form — it sends your message to our whole editorial team at once, so the first available editor can respond to your question. We’re also active in our social media communities, so you can ask questions and start discussions there too.

Who publishes Every Day Fiction?
EDF is published by Every Day Publishing Ltd., a small publishing company founded in Vancouver, Canada, by Jordan Ellinger, Camille Gooderham Campbell, and Steven Smethurst.

When was the magazine founded?
Every Day Poets was added to the Every Day Publishing family of magazines in the fall of 2008 and began publishing poems on November 1st, 2008.

What other magazines and projects are affiliated with Every Day Fiction?
Every Day Fiction began soliciting submissions in late July 2007, and started publishing stories on September 1st, 2007.
Flash Fiction Chronicles was created in early 2009 and was officially launched on March 22, 2009.
Every Day Novels was announced in June 2010, and the first Every Day Novel was serialized in January 2012, with the e-book and print book set to be released for sale in early 2013 along with the announcement of our second title(s).

Are you associated with Everyday Weirdness or Everyday Genius?
No. The ezines everydayweirdness.com and everydaygenius.com are NOT in any way affiliated with Every Day Publishing.

[back to top]

***

SUBSCRIPTION QUESTIONS

I signed up to receive the daily poem by email, but am not getting it. What should I do?
When you signed up, you should have received an automated email from Feedburner (our subscription service), asking you to click a link to activate your subscription. If you did so, and you’re still not receiving subscription emails, please check your spam/junk mail folder and add no_reply@everydayfiction.com to your contact list (see below). This resolves 99% of most people’s problems.

I was receiving the daily poem by email, but I didn’t get one today, even though you have a new poem up on the website. Help!?
We use a third party subscription service called FeedBurner to handle our subscriptions. They sometimes have hiccups in their service over which we have no control. If you don’t receive any new poems in two or three days, we suggest that you unsubscribe and then re-subscribe as a first step to resolving the problem, and please CHECK YOUR SPAM FOLDER to make sure your email program hasn’t identified it as spam — this can happen even after you’ve been receiving subscription emails for some time. If none of these steps work, we suggest that you contact your email provider and ask them to look into the issue.

What is FeedBurner and why do you use it?
FeedBurner is a website that provides email and RSS subscription with statistics. Feedburner occasionally has minor service hiccups, but overall it does a satisfactory job, and at this time we have no evidence that competing services would offer an improvement. We currently do not have the resources to set up our own in-house daily subscription system to match what FeedBurner does for us.

How do I add Every Day Poets to my email whitelist?
It depends on what email service you use. Most of the time it is as simple as adding ‘no_reply@everydaypoets.com’ to your contacts. I added instructions for some of the most common web email.

Google users:

  • Click on “Contacts” on left side bar.
  • Click on the single person icon for “New Contact”
  • On “email” type, “no_reply@everydaypoets.com”
  • Click on the save key just above it, and you’re done.
  • Click on “settings” in the top right corner
  • Click on the “filters” tab
  • In the main window, click on “create a new filter”
  • In the “from” window, type “no_reply@everydaypoets.com” then click on “next step”
  • Select the button that says, “Never send it to spam.” Then click on “create filter”.

Yahoo Users:

  • In your Yahoo mailbox, go to the left column and click on “add” beside the word “contacts”
  • In the email field, type “no_reply@everydaypoets.com”
  • Click on “save”
  • Click “Options” in the top right corner
  • Click “Filters”
  • Next, click “Add Filter”
  • In the top row, labeled “From Header:” make sure “contains” is selected.
  • Click in the text box next to that drop-down menu, and enter “no_reply@everydaypoets.com” in the “From” line of our e-mail message (Please select the e-mail address from the list provided)
  • At the bottom, where it says “Move the message to:” select “Inbox” from the menu.
  • Click the “Add Filter” button again.

AOL Users:

  • Click on “Contacts” in the left sidebar
  • Click on “New” in the top title bar
  • From the drop down menu, select “new contact”
  • Under “email” type “no_reply@everydaypoets.com”
  • On the top title bar, select “Create”
  • In the top right corner select “settings”
  • On the left side bar select “spam controls”
  • In the main window select “spam filters by addresses” click the down arrow on the drop down menu and select “custom”
  • Click the button that says, “allow mail from”
  • In the window immediately below the button, type “no_reply@everydaypoets.com”
  • Click the green “+” sign and you’re done.

Hotmail Users:

  • In the “Mail” screen, at the bottom left corner, click on “Contact list”
  • Near the top left corner, click on “New”
  • Under “Email Address” type “no_reply@everydaypoets.com” then click “save”
  • Click the “Options” tab
  • From the drop down menu, click on “More Options”
  • Under “Junk Email” click on “Safe and Blocked” senders
  • Click on “Safe senders”
  • In the box, type “no_reply@everydaypoets.com” and click on “add to list”

[back to top]

 

***

STAR RATING & STORY COMMENT QUESTIONS

What is the star rating system?
The star rating system is a voting system that allows us to see how well a particular poem is received by our readership. It helps us understand our readership’s interests and preferences.

How does the star rating system work?
Below every story, underneath the author’s bio, there are five stars outlined in grey. Some of them may or may not be filled in with gold, depending on whether ratings have already been placed. When you hold your mouse pointer over the stars, they become highlighted in red — one star (to the left with only the one star highlighted) is the lowest rating you can give, and five stars (to the right with all five stars highlighted) is the highest rating you can give. When you click, your rating is recorded.

Can I change my rating?
No, changing your rating after you’ve clicked is not an available feature of the system. Please click carefully.

I rated a poem, but the gold stars are still showing the same rating as before. Was my rating not counted?
The gold stars show the average of all ratings made. Please be assured that every rating is counted; however, once about 15 total ratings have been made, a single rating doesn’t visibly shift the average as displayed to one decimal place.

I see that readers can comment on the poems. Does that mean EDP is a critique group or place to workshop poems?
No. EDP is a magazine. We allow reader comments because many poets appreciate the feedback they receive.

Should I use the comments to nitpick and point out typos?
We would prefer that you contact us about small grammatical errors and simple typos so that we can correct them without drawing other readers’ attention away from the poem, but you’re welcome to start a discussion about an author’s use of, say, a particular poetic form or technique.

Are the comments only for praising poems I like?
Certainly not. We don’t expect everyone to like every poem. Differing opinions are a given, and criticism is welcome, otherwise the comments would become a praise parade rather than a true discussion. The vast majority of our commenters are helpful and supportive even when delivering a less-than-glowing opinion, and we value that.

Do you censor the comments or can I say anything I please?
We do not tolerate inappropriately foul comments, aspersions cast on authors’ future careers, or mockery and nastiness of any sort. The comments are NOT intended as a place for gratuitous cruelty and hurtful put-downs, and while we don’t like to censor anyone, we find ourselves occasionally forced to delete mean-spirited remarks that cross boundaries of respect and common courtesy. Unfortunately, we have had a few of these incidents at both EDF and EDP, and would like the community to know that people who abuse the privilege of commenting can and will have their nasty comments removed (and, if necessary, their IP addresses flagged as a source of spam).

My comment isn’t showing up! What should I do?
Comments that don’t show up immediately were probably snagged by our spam-catcher; in order to prevent the comment threads from being flooded with spam, we have fairly stringent parameters that cause suspect comments to be held for moderation. You can a) just wait, since we check the spam box once a day to rescue genuine comments, or b) contact us to let us know that your comment isn’t getting through.

[back to top]

***

SUBMISSION QUESTIONS

It has been n days since I submitted my story, have you read it yet?
Our response times vary depending on the number of submissions we’re getting. Our target response time is 60 to 75 days. The submission guidelines state that we will respond to you within a maximum of 90 days. If you have reason to believe that we’ve held your story beyond 90 days, please contact us so that we can look into it.

How do I know that you’ve even received my submission?
Our online submission system sends an auto-response email confirming that your submission has been received. If you do not get a confirmation email within 24 hours of submitting your poem, please contact us so we can check our database for your story.

How many stories can I submit to you at once?
You can have up to 3 stories in our slush pile at any given time. Once we accept or reject one of your stories, you can submit anther one.

Do you accept previously published work?
No, we are not interested in reprints at this time. Please note that if you’ve published your story on a publicly accessible website of any kind, even your own personal blog, it is considered published and therefore inappropriate for our market.

Do you accept prose submissions?
Every Day Poets publishes poetry; our sister magazine Every Day Fiction publishes flash fiction stories (please see the EDF submission guidelines for more information on submitting stories). The editorial processes and staff for EDF and EDP are completely separate and cannot share submissions. EDP’s guidelines allow for the prose poem form, but bear in mind that any piece submitted to EDP will be judged purely as a poem, regardless of how good it might be as a story or character sketch.

What is the maximum and minimum length you’re looking for in a story?
Our firm maximum word count is 1000 words, and we reject stories unread if they exceed it. There is no minimum word count, but you should be aware that we are looking for complete stories with plot and character development.

What is the slush?
The terms “slush” and “slush pile” are used in the publishing industry to refer to unsolicited manuscripts. It does not imply any disrespect to you or your poem.

I submitted the wrong version of my poem. How can I replace it with the correct version?
If you’ve submitted the wrong version of your poem, or if you’ve revised it since it was submitted, you may withdraw the original version by contacting us, and then submit your revised version. Please note that you will lose your place in the slush queue if you do this, so it’s not something we recommend for minor tweaks (you can always update those after acceptance, if they aren’t the sort of changes that will make or break our decision).

I’ve been asked to submit a revision; how do I do that?
You can submit it through our online system, the same way you submitted the original version of the poem. Please check the Requested Resubmission box so that it goes to the correct folder in our system.

My poem was accepted and I’d like to make some changes prior to publication; how do I do that?
Simple changes can be made by email — just reply to your acceptance email or use the contact form. If you’ve made multiple/complex changes, please submit the new version through our online system, checking the Requested Resubmission box, and then contact us to let us know you’ve done so.

[back to top]

***

PAYMENT QUESTIONS

Do you pay for the stories/poems you publish, and if so, how much?
Yes. We pay USD$1 for each story published in EDP, via PayPal.

How does the payment system work?
Once your poem is designated as “accepted” in our administration system (i.e., an editor clicks the “Accept this poem” button), you will receive an automated acceptance email with a link to our payment form, where you can type in the email address associated with the PayPal account where you’d like to receive the payment. Please type carefully to be sure the email address is correct, as we will copy it exactly to send payment.

Can I donate my payment back to Every Day Poets?
Yes. There is an option to donate on the payment form, and we gratefully appreciate any donations.

Does choosing to donate or accept payment affect the way my future submissions might be read?
Not at all. The payment process is completely unconnected to the slush reading process.

When can I expect to receive my payment?
Our contract states that you will be paid within 30 days of publication. We typically process payments in two or three batches a month. Please note that if you haven’t responded to your payment email, we can’t pay you; payment requests sent more than 30 days after publication will be processed with the next batch.

What if I don’t have a PayPal account or don’t want to use PayPal?
Unfortunately, since we deal with authors around the world, PayPal is the only cost-effective means we have of making payments — the service fees and mailing costs for cheques and money orders would be prohibitive. If you wish to receive payment from us, it is your responsibility to establish a PayPal account. If PayPal is a problem for you, please contact us to discuss the issue before submitting your work.

Why don’t you use something else instead of PayPal?
Unfortunately, there is currently no other cost-effective option for international online payment that we know of. If you have a better solution for us, please let us know!

[back to top]

***

ADVERTISING QUESTIONS

I have a great website! Can we do a link exchange?
We don’t currently have a place on our site for link exchanges, though we may add one at some point in the future. In the meantime, if your website is related to poetry or might be of interest to poets and poetry readers, you’re welcome to share your link with our community on social media — in particular, our G+ community has a “Promote Your Stuff” category, and our Facebook page permits “Posts by others”.

I would like to advertise on your site. Where, when, and how much?
We primarily use Google Ads to fill our banner space on the Every Day Poets website at this time, but you’re welcome to contact us to discuss what we can do for you beyond that.

There’s an ad banner on your site that I find offensive. What should I do?
Please let us know immediately! Since we use a third-party system to fill up any unused ad banner space, we don’t actually see those ads until they appear on the site, and while we’ve put everything we can in place to block inappropriate advertising, occasionally something slips through. We do respond promptly to complaints, though, and will block ads and ban offenders as necessary.

[back to top]

***

Didn’t find an answer to your question here?
Contact us or ask our community for input.